Privacy Policy

UK Impetus is the data controller for the personal information described in this policy. If you have any questions, write to us at enquiry-en@ukimpetus.co.uk.

This website does not collect personal data automatically. We do not use cookies, analytics tracking, or any form of behavioural profiling. No data is gathered simply by visiting this site.

The only personal information we receive is what you choose to send us directly by email — your name, email address, and the contents of your message. This happens when you click a contact link on this site and send us an enquiry.

• To respond to your enquiry and answer questions you have raised
• To assess whether and how we can assist you
• To follow up if we are providing services to you or in connection with a proposal we have made
• To keep a record of our correspondence for internal reference

We do not use your information for marketing, do not pass it to third parties for commercial purposes, and do not add you to any mailing list without your explicit agreement.

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the basis of legitimate interests — specifically, the legitimate interest of responding to enquiries directed to us — and, where an engagement proceeds, on the basis of performance of a contract or steps taken at your request prior to entering into one.

We do not sell, rent, or share your personal information with third parties, except in the following limited circumstances:

• Email infrastructure: your messages are received and stored using our email service provider, which processes data on our behalf under appropriate data processing terms
• Legal obligations: if required to do so by law, court order, or a competent regulatory authority
• Professional advisers: lawyers or accountants acting for us, bound by professional confidentiality obligations, where strictly necessary

We retain enquiry correspondence for as long as is reasonably necessary for the purpose for which it was received — typically for the duration of any engagement and for a period thereafter to handle any follow-up questions or disputes. Correspondence that does not lead to an engagement is generally not retained beyond twelve months unless there is a specific reason to keep it.

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Rectification of inaccurate or incomplete data
• Erasure of your data in certain circumstances
• Restriction of processing in certain circumstances
• Object to processing based on legitimate interests
• Data portability where processing is based on consent or contract and carried out by automated means

To exercise any of these rights, contact us at enquiry-en@ukimpetus.co.uk. We will respond within one month.

This website does not use cookies of any kind — not for analytics, advertising, or functionality. No tracking technologies are deployed on this site. You will not be asked to accept or reject cookies because none are set.

If you believe we have handled your personal data unlawfully or in breach of your rights, you have the right to lodge a complaint with the UK's data protection authority:

Information Commissioner's Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Tel: 0303 123 1113
Website: ico.org.uk

We would, however, appreciate the opportunity to address your concern directly before you approach the ICO.

We may update this policy from time to time. The date at the top of this page reflects when it was last revised. We encourage you to review it periodically.